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Tech and business news,
zoomed in on AI and chatbots

Welcome to BotXO’s news and knowledge sharing channel.​

A young man using an iPhone

Your Brand’s Tone of Voice

How you can build your bot’s emotional intelligence through tone of voice. People are emotional beings, and what it boils down to is that most of us listen to our

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What is a conversation?

What is a conversation?

In my last post, I wrote about how the conversation is the message. This post covers how your bot needs to understand the conversational context and respond appropriately so that

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Banner saying "It is you brand talking"

The Conversation is the Message

It’s not your sales rep speaking to your customer anymore. It’s your brand talking. Why Release a Norwegian Model? Conversation as a form I’ve been working on designing conversations for

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