Zendesk + BotXO
Boost your Support Team productivity with a custom-made AI chatbot
Start building your chatbot now and let it become your first line support on Zendesk chat, e-mail and phone.
Zendesk + BotXO
Boost your Support Team productivity with a custom-made AI chatbot
Start building your chatbot now and let it become your first line support on Zendesk chat, e-mail and phone.
Add an AI chatbot to your Support Team
An AI chatbot allows you to reduce response, resolution time and costs, while improving customer service and increase customer satisfaction.
Let the bot handle the most common customer inquiries, while your team focuses on more demanding tasks.
Add an AI chatbot to your Support Team
An AI chatbot allows you to reduce response, resolution time and costs, while improving customer service and increase customer satisfaction.
Let the bot handle the most common customer inquiries, while your team focuses on more demanding tasks.
Why have an AI chatbot?
Handles 1st line support, 24/7
Understands what your customers want and how they feel using pretrained Conversational AI
Provides only human-approved answers for compliance and consistency
Uses free text, buttons and carrousel cards for faster, natural conversations
If a human agent is not available, the bot collects the customers’ info so the human agent can pick up the conversation later
Can open, update and close tickets like an agent
APIs and Webhook templates for reporting, data sharing and easy integrations
Integrates with Zendesk Chat, Support, Help Center, Sunshine, etc.
IT Security approved & compliant with GDPR, HIPAA, FSA & SOC2
No or low code custom integrations with 3rd party CRM, Product & ERP tools
Why have an AI chatbot?
Handles 1st line support, 24/7
Understands what your customers want and how they feel using pretrained Conversational AI
Provides only human-approved answers for compliance and consistency
Uses free text, buttons and carrousel cards for faster, natural conversations
If a human agent is not available, the bot collects the customers’ info so the human agent can pick up the conversation later
Can open, update and close tickets like an agent
APIs and Webhook templates for reporting, data sharing and easy integrations
Integrates with Zendesk Chat, Support, Help Center, Sunshine, etc.
IT Security approved & compliant with GDPR, HIPAA, FSA & SOC2
No or low code custom integrations with 3rd party CRM, Product & ERP tools
Connect your chatbot to Zendesk Chat, Support & Guide in minutes
.01
Set up a new Agent
in the Zendesk Suite
.02
Connect your chatbot
using the agent’s credentials
.03
Configure your chatbot
in BotXO’s easy-to-use Bot Builder
Connect your chatbot to Zendesk Chat, Support & Guide in minutes
.01
Set up a new Agent
in the Zendesk Suite
.02
Connect your chatbot
using the agent’s credentials
.03
Configure your chatbot
in BotXO’s easy-to-use
Bot Builder
See how an AI Chatbot can drive customer engagement and help your support team
BotXO & Zendesk Chat
The bot chats with your customers in the Zendesk Chat widget, acting as first-line support, solving customer requests and hands over to a human agent when needed.
See how an AI Chatbot can drive customer engagement and help your support team
BotXO & Zendesk Chat
The bot chats with your customers in the Zendesk Chat widget, acting as first-line support, solving customer requests and hands over to a human agent when needed.
BotXO & Zendesk Support
The bot can measure customer satisfaction and open, update, close tickets, leaving less work to do for you.
BotXO & Zendesk Support
The bot can measure customer satisfaction and open, update, close tickets, leaving less work to do for you.
BotXO & Zendesk Guide
The bot searches your help center for relevant articles and provide them dynamically in the conversation with the end-user.
BotXO & Zendesk Guide
The bot searches your help center for relevant articles and provide them dynamically in the conversation with the end-user.
See how other companies have benefited from BotXO + Zendesk integration
See how other companies have benefited
from BotXO + Zendesk integration
Nadin Kempel Sigh
Customer Care Manager,
Tiger of Sweden
“Working with chatbots and AI in Customer Service, it is important for me to use a tool that is designed for people like me. BotXO’s platform is just that; intuitive, easy and makes it a lot of fun!”
Nadin Kempel Sigh
Customer Care Manager,
Tiger of Sweden
“Working with chatbots and AI in Customer Service, it is important for me to use a tool that is designed for people like me. BotXO’s platform is just that; intuitive, easy and makes it a lot of fun!”
Customer stories
Discover how our customers reap the benefits of improved customer service and sales.
Customer stories
Discover how our customers reap the benefits of improved customer service and sales.
Get a free trial
Get full access to our platform for 14 days, no credit card required.
Book a demo
Have one of our humans contact you to give you a personalized tour.
Get a free trial
Get full access to our platform for 14 days, no credit card required.
Book a demo
Have one of our humans contact you to give you a personalized tour.